After Sales Manager – Qatar


  • Train, motivate, and lead after sales teams to achieve set objectives and targets
  • Maintain contact with clients to obtain customer feedback regarding product/service quality

  • Assist clients in resolving issues and complaints concerning purchased products or services
  • Build and establish good work relationship with clients to facilitate increased patronage and revenue
  • Monitor contract details to notify clients of pending expiration and help process renewal
  • Organize promotional and marketing campaigns to create awareness and product publicity
  • Supervise the operations of after sales teams to ensure set targets are met
  • Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
  • Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
  • Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
  • Develop and optimize support and service processes, tools, and systems
  • Conduct price and contract negotiations with clients to establish contract details and attain profit margin
  • Oversee all post-sales services provided to clients to ensure customer satisfaction
  • Maintain an up-to-date knowledge of job operations by conducting research and participating in educational programs
  • Provide periodic reports to management on all after sales activities
  • Ensure compliance with all general and company policies when carrying out job duties.

Job Details

Posted Date: 2020-01-23
Job Location: Doha, Qatar
Job Role: Sales
Company Industry: Construction & Building; Automotive Manufacture; Automotive Repair, Spare Parts, & Support Services

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor’s degree

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