Frontdesk Receptionist – Kozma and Kozma – Qatar


All applicants are required to apply for this Job on our website career page


kozmaandkozma.com/careers/

Mission/Purpose:

The mission for this role is to provide Outstanding Customer Service to clients by booking them appointments, welcoming them, checking them in and dealing with any complaint or issue that they may have, answering their questions about products or services and make sure they have a great customer experience and leave extremely happy.

 

1.      Provide an exceptional customer service to every client she interacts with and make sure that every client leaves the salon 110% satisfied.

 

2.      Handles client complaint professionally and make sure the complaint procedure is processed quickly and efficiently resulting in 100% customer satisfaction.

 

3.      Able to Learn the whole Frontdesk Process and fully operate on her own within 30 to 60 days.

 

4.      Able to book clients efficiently without any mistakes.

 

5.      Able to balance her drawer and not have any shortage of cash or undercharge or overcharge or any check out mistakes.

 

6.      Maintain a good work ethics & follow company policies & rules

 

Pay Package:

Salary: QAR3500 – 4000

+ Free Transportation

+ Booking Commissions

+ Retail Commissions

 

About the Company:

Kozma & Kozma is an international salon with branches around Qatar, Dubai and Oman. Owned by Americans and Managed by Americans and British. We are rapidly growing around the region. It’s a fun and great place to work

Job Details

Posted Date: 2020-01-23
Job Location: Doha, Qatar
Job Role: Customer Service and Call Center
Company Industry: Personal Care Centers
Monthly Salary: US $2,000

Preferred Candidate

Career Level: Mid Career
Gender: Female
Degree: Bachelor’s degree

Apply Now

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